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Mar 5, 2018

Error in TLS protocol server_name


BMC BladeLogic Error : Error in TLS protocol: <server_name>


APPLIES TO : BMC Server Automation 8.8, RSCD, TLS Error , RSCD log will shoup up this below error.

RSCD ERROR :
03/05/18 00:00:27.774 WARN     rscd -  ::ffff:192.168.1.10 12267 -1/-1 (Not_available): (Not_available): /etc/rsc/secure is empty, proceeding ahead with the default secure settings
03/05/18 00:00:27.776 WARN     rscd -  ::ffff:192.168.1.10 12267 -1/-1 (Not_available): (Not_available): TLS setup failed for agent: Protocol mismatch. Check that client and server "secure" files match. Exiting and terminating connection.
03/05/18 13:54:16.544 WARN     rscd -  ::ffff:192.168.1.10 26228 -1/-1 (Not_available): (Not_available): /etc/rsc/secure is empty, proceeding ahead with the default secure settings
03/05/18 13:55:37.163 WARN     rscd -  ::ffff:192.168.1.10 26555 -1/-1 (Not_available): (Not_available): /etc/rsc/secure is empty, proceeding ahead with the default secure settings

03/05/18 13:55:37.164 WARN     rscd -  ::ffff:192.168.1.10 26555 -1/-1 (Not_available): (Not_available): TLS setup failed for agent: Protocol mismatch. Check that client and server "secure" files match. Exiting and terminating connection.


SYMPTOM :  /etc/rsc/secure file content may be wrong, 

SOLUTION :  Verify the /etc/rsc/secure file for the below content and correct it and then scan the server from Blodelogic Console.

rscd:port=4750:protocol=5:tls_mode=encryption_only:encryption=tls:timeout=600:

default:port=4750:protocol=5:tls_mode=encryption_only:encryption=tls:timeout=600:client_keepalive_time=180:



~Judi~

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